Privacy Policy

Effective Date: August 6, 2026
Last Updated: August 6, 2026

This Privacy Policy explains how 3Dstuff.pro (“we”, “us”, “our”) collects, uses and protects personal data when you visit the website, create an account or purchase access to digital 3D model files.

1. Information We Collect

Account data: email address, username, name if provided and account status.
Technical data: IP address, browser, device type, operating system, timestamps and security logs.
Transaction data: selected access plan, order amount, currency, payment status and transaction identifiers.
Usage data: login activity, download records and daily-limit usage.
Communications: support, refund and intellectual-property requests.

We do not store complete payment-card details. Payments are processed by the payment provider selected at checkout.

2. How We Use Your Data

To process orders and provide digital access.
To create and protect customer accounts.
To enforce access periods and download limits.
To provide customer support and resolve disputes.
To prevent fraud, account sharing and unauthorized redistribution.
To comply with tax, accounting and legal obligations.
To maintain and improve website security and functionality.

3. Legal Basis for Processing

Where the GDPR or UK GDPR applies, we process personal data as necessary to perform a contract, comply with legal obligations, pursue legitimate interests such as security and fraud prevention, and obtain consent where consent is required.

4. Storage and Retention

We retain personal data only for as long as reasonably necessary. Order and accounting records may be retained for up to seven years where required for tax, accounting, fraud prevention or dispute resolution. Other records are deleted or anonymized when no longer needed.

5. Third-Party Services

Limited data may be shared with payment processors, hosting and file-delivery providers, transactional email services, security and analytics providers, professional advisers, and authorities where disclosure is legally required. These providers may process information in other countries under their own privacy terms or contractual safeguards.

6. Cookies

We use cookies necessary for login, cart, checkout, security and preferences. Optional analytics or marketing cookies should be used only where enabled and permitted. Disabling necessary cookies may prevent parts of the website from working.

7. Your Rights

Depending on your location, you may request access, correction, deletion, restriction, objection or portability of your personal data, and may withdraw consent. Legal, accounting and fraud-prevention obligations may require us to retain certain records. Send requests to support@3dstuff.pro.

8. Children’s Privacy

The service is not intended for children. You must be at least 18 years old to create an account or purchase access.

9. Security and Policy Changes

We use reasonable technical and organizational safeguards, but no internet service is completely secure. We may update this Policy and will publish the revised effective date. Material changes will be communicated where required by law.

10. Contact

3Dstuff.pro
support@3dstuff.pro